Privacy Policy
This Privacy Policy outlines how any personal data—including but not limited to contact details, payment information, and other data we collect or that you provide to us (“Information”)—will be managed by us in connection with your use of www.mrmart.ae (the “Platform”) and any associated services (collectively, the “Services”).
We understand the importance of your Information and are fully committed to safeguarding and respecting your privacy. Please read the following policy carefully to understand how we handle your Information. By using our Services, you agree to the practices described in this Privacy Policy.
References to “we”, “our”, or “us” refer to Mr Mart. References to “you” or “user” refer to you as an individual or legal entity, as applicable.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following types of Information:
a. Information you provide when filling out forms on our Platform, including during registration, newsletter sign-up, or when requesting additional services.
b. Information shared during contests, promotions, or when submitting reviews or testimonials.
c. Information provided when reporting a problem with our Platform.
d. Records of any correspondence if you contact us.
e. General, non-personal demographic and statistical information.
f. Details of transactions carried out via our Platform and order fulfillment records.
g. Technical data including IP address, browser type, operating system, and general internet usage using cookies, tracking pixels, or similar technologies (“Cookies”).
h. Email addresses or other details shared by third parties with your consent.
i. Any other Information required to improve and personalize your experience.
HOW WE WILL USE YOUR INFORMATION
We may use your Information for the following purposes:
a. To provide the products or services you’ve requested, or to inform you about products or services we believe may interest you.
b. To offer location-relevant services such as localized promotions or personalized content.
c. To enhance and optimize our Services for a better user experience.
d. To ensure our Platform is displayed optimally across all devices.
e. To inform you of updates, changes, or important notices related to our Services.
f. To administer promotional programs and notify winners of sweepstakes.
g. For any other purpose that enhances your interaction with Mr Mart.
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
We treat customer Information with care and only share it as outlined below:
a. Marketing and Promotions
We may use your Information to keep you updated about services, promotions, and relevant news. This includes emails, notifications, and direct messages. Participation in promotional events may require you to submit additional data for eligibility verification.
b. Legal and Safety Compliance
We may release Information when required to comply with laws, legal processes, or law enforcement investigations. This includes protecting our rights, the safety of our users, or sharing with other entities for fraud protection and risk reduction.
HOW WE STORE YOUR INFORMATION
Your Information may be stored or processed in a location outside the UAE. It may also be handled by staff or suppliers based outside the UAE. We retain your Information only for as long as necessary to fulfill the purposes described in this policy or as permitted by law. Payment and transactional data may also be stored securely with our service providers to support payment processing and customer service operations.
WHAT SECURITY MEASURES WE APPLY
We implement industry-standard physical, electronic, and managerial procedures to safeguard your Information. These may include encryption during data transmission, firewalls, and limited access to authorized personnel only.
It is your responsibility to keep your account credentials secure. Mr Mart is not liable for any unauthorized use of your account resulting from your failure to maintain confidentiality.
While we strive to protect your Information, no transmission over the internet is entirely secure. Any data transmission is done at your own risk.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
As our services evolve, this Privacy Policy may be updated. We will post the latest version on the Platform with the effective date. Continued use of the Platform after such changes means you accept the updated terms. We recommend reviewing this policy regularly.
HOW YOU CAN CONTACT US
If you have any questions, concerns, or complaints regarding your Information or this Privacy Policy, please reach out to us at:
We’ll do our best to address and resolve any issues promptly and professionally.
